Guía de Compra
How to buy

Shopping Guide

Shopping at Charanga is very easy, log in to your customer account, and if you don't have one...create one and become part of La Red Charanga.

Browse through our different sections, categories and find what you are looking for, you will found Add all the items you want to your basket and once you have finished click on Finalize purchase, before filling in all the necessary data check all the products (sizes, units ...), and, once you are ready.... It's time to start the checkout process:

  1. Personal information: If you don't have a customer account yet, create one. If you are already a member of La Red Charanga, all you have to do is log in with your access credentials.
  2. Addres: choose a previous shipping address or add a new one.
  3. Shipping methods: select your shipping method and add a comment about your order if necessary.
  4. Payment: You are almost done, you just have to fill in your payment details. Once you have everything ready. Click on pay and you're all set.

You can return to the previous sections at any time by clicking on the number you want to go to. It is very important that you always check that all your purchase details are correct.

Once you have completed your order you will receive an email confirming your order with the purchase details. As soon as your order is shipped, you will receive another email notifying you of the shipment.

If you have seen a product that you have fallen in love with, you can search for it on our website using the search engine. For example, if the item you are looking for is an outfit with a giraffe, search for: giraffe outfit.

You can also search by reference number or model name, and if you don't have this information you can search by section (Baby, Girl, Boy), type of items (trousers, dresses, coat, sweatshirt...) or colour.

Once you have found them, you can see more details by hovering your mouse over them.

If you need more information about a product, you can find it by clicking on the article, within the article you will find all the information available under Product details.

You can select your order as "shipping as a gift" in step 3 of your purchase by clicking on "I want my order to be gift-wrapped". A gift voucher will be sent with your order.

 

Any doubt?

Contact Form

You can contact us by phone on +34 952 247 410

Monday to Friday from 9:00 to 14:00

Any time by using our Contact Form